An Assessment of Management Information System in Achieving Corporate Financial Goal

An Assessment of Management Information System in Achieving Corporate Financial Goal (Power Holding Company Nigeria (PHCN) Kaduna)

TABLE OF CONTENTS

Title page      –           – i

Declaration  –           –           –           ii

Approval Page        –           –           iii

Dedication    –          –           iv

Acknowledgement           –           –           v

Abstract        –             –           vii

Table of contents   –           –           viii

Chapter one: Introduction

1.1            Background of the study         –           1

1.2            Statement of problem    –         3

1.3            Objectives of the study  –          4

1.4            Significance of study      –        4

1.5            Research questions        –         5

1.6            Scope of the study         –        5

1.7            Limitations of the study –        5

1.8            Definition of terms         –       6

CHAPTER TWO: LITERATURE REVIEW

2.1      Introduction          –           –           7

2.2      What is a management information system      –           –       8

2.3      Types of management information system-  –           –     8

2.4      Features of management information system –         –    10

2.5      Operation of management information system –      –     12

2.6      The computer (A brief description)      –           –      14

2.7      Differentiating management information system and data processing 18

2.8      DataBase     –           –          –           20

2.9      Corporate financial goal of (PHCN)       –            22

2.10   The human factors in information processing –         –         23

2.11   Effective of management information system in achieving corporate financial goal     26

CHAPTER THREE: RESEARCH METHODOLOGY

3.1      Introduction            –           –           –           27

3.2      Research design      –           –          –           27

3.3      Area of study           –           –          –           28

3.4      Population of the study    –             –           28

3.5      Sample size and sampling technique    –           –       28

3.6      Instruments for data collection  –           –           29

3.7      Validation of instrument –           –           –           29

3.8      Reliability of the instrument        –           –          29

3.9      Method of data collection           –           –          30

3.10   Method of data analysis   –           –           30

CHAPTER FOUR: Data presentation and analysis

4.1      Introduction            –           32

4.2      Characteristic of respondents    –        32

4.3      Data presentation  –           –          34

4.4      Summary of findings    –   –           –  39

4.5      Discussion of findings    –  –          – 40

CHAPTER FIVE: Summary of findings, Conclusion and Recommendations

5.1      Summary      –           –   42

5.2      Conclusion –           –      43

5.3      Recommendation –           44

References – –           –     46

Appendix                  –     48

CHAPTER ONE

INTRODUCTION

1.1 BACKGROUND OF THE STUDY

The complexity and diversity of most modern-day businesses and companies account for their varied and often technical and administratively complex activities while the structure of most modern organizations reflects on management charge with different responsibilities to ensure the attainment of the enterprise corporate objective.

George (2004) defines a management information system as a system or related group of systems that collect and present management information relating to a business in other to facilitate its control. It applies to a system that makes use as a data-based facility for the storage and retrieval of information. A management information system embraces a data processing system, and decision making based on the fact that is communicated by the control system. A highly organized data processing system is essential for connecting, recording and converting data into machine sensible form (in some instance prior) to process the data. These systems often produce information of management as a by-product of processing data rather than as a primary product in its own right.

The first power station in Nigeria was built in Lagos in 1989 at the present site of the NEPA headquarters. For the power appreciation of the history of the organization called PHCN we need to mention ECN and NDA as the early power distribution and generation agencies (electricity corporation of Nigeria) and (Nigeria Dam Authority) respectively in September 1969 the Federal military government decided to manage ECN and NDA into a single body to avoid duplication of resources in the two organization. A year later, many zonal or district offices. The zones are mandated to supervise and affect the distribution of electricity to customers and also to effect mattering, cash collection and implementation of all policies of the headquarters, it is the headquarters of the Kaduna zone of the national electric power authority now known as PHCN, the region of the transmission is also having the sub-station for supplying Kaduna, Minna, Zaria, further Sokoto and Kano. The zone also lost outside Kaduna, the Zaria district and the Minna district, it also hosts Shiroro Hydropower station, in Minna. However, the PHCN zonal office Kaduna operates under the electricity power sector reform bill which was signed back into law on the 11th of March, 2005 by president Olusegun Obasanjo. This bill seeks to provide a formation of companies to take over the in function, assets liabilities and staff of the national electric power authority (NEPA). Develop competitive electricity markets, establish the Nigeria electricity regulating commission, provide for the licensing and regulation of the generation transmission, distribution and supply of electricity, enforce such mates as a performance standard, consumers’ right and obligations provided for the determinations of tariffs and to provide for mater concerned with or incidental to the foregoing.

1.2 STATEMENT OF THE PROBLEM

One of the problems facing the role of management information systems in achieving its corporate objectives is that management information has not received high priority at its best. It usually represents a loose amalgamation of data and reports without any overall consistent pattern.

Enviably such information is generated only to fulfil basic account and possible legal requirements and thus dose to support management decision-making activities. The inability of workers to use and handle computers effectively, the difficulty of workers to implement new initiatives, lack of maintenance culture and outdated system, inadequate induction for training, lack of communication and proper communication tools.

1.3 OBJECTIVE OF THE STUDY

The primary objective of the study is to look at the role of management information systems in achieving the corporate financial goal in the Power Holding Company of Nigeria (PHCN) Kaduna business office. Other specific objectives include:-

– To evaluate the effect of management information systems in achieving the corporate financial goals in (PHCN).

– To study the problems affecting management information system in Power Holding Company of Nigeria (PHCN) Kaduna Business office.

– To find out how efficiently and effectively manage information system is in power holding company of Nigeria (PHCN) Kaduna.

1.4 SIGNIFICANT OF THE STUDY

This study shall be beneficial to the management and employee of the power holding company of Nigeria, Kaduna business office on management information system in achieving its corporate objectives, in the organisation. It shall also be beneficial to other students, academicians that may wish to undergo further research on this or similar topic on how to safeguard vital information, to support better management decision making, improving efficiency and productivity, less operating cost, management information system is what people need to resource on because of its benefit.

1.5 RESEARCH QUESTIONS

The primary research questions are to examine the effect of management information systems in achieving its corporate objectives in the power holding company of Nigeria Kaduna business office.

– What are the effects of the management information system in achieving its corporate financial goal in power holding company Kaduna?

– What are the problems affecting the management information system in the power holding company of Nigeria Kaduna business office?

– How efficient and effective is the management information system in achieving its corporate financial goal in power holding company Kaduna business office?

1.6 SCOPE OF THE STUDY

The scope of the study is based on the role of management information system, its focus on computer-based while management decision making is discussed it relates to obtaining information for making a corporate decision. The researcher limits the study to (PHCN) Kaduna the study covers a time from 2008 to 2012.

1.7 LIMITATIONS OF THE STUDY

Time constraint: Lack of time has been an obstacle to the easy completion of this research work. The inability to get better literature from the school library is also another constrain of this research work. Some vital material is needed for the research work and is not available. However, various sources will be used to make sure that all necessary materials are obtained.

Financial constraints: This is also a limitation to the actualization of the research work. This is due to the current economic trend. However, money will be sourced to carry out the study.

1.8 DEFINITION OF TERMS

The terms defined in this section are major terms used or that came into focus in this work the list is not exhaustive other main terms will be defined as they occur in other chapters.

Management: Getting things done by people.

System: Activities of working together towards achievement objectives.

Management information system: Related group of systems that embraces data processing and decision making based on the fact.

Output: These are devices that allow the computing system to output the result of processing.

Database: An organized set of information that is stored in a computer system.

Input: Material with the raw fact that goes into the system for processing a piece of meaningful information.

Report: Information that is generated from a system.