Design and Implementation of a Computerised Information System for a Multi-Service Rental Company – PDF
Most rental service firms today still use manual information systems because their information needs are of moderate size and managers of such firms have probably been enjoying the manual system as regards to their relatives and comfortable low level of transaction activities.
With the high level of social activities being experienced, It is only the rental firms with very large information or high capacity of rental service with the rapid rate of renting per item that is likely to survive the pressure and therefore should link information system to business strategy. With this pressure, there is a need to improve corporate effectiveness through their involvement in system planning to ensure that business strategy is developed in the context of the computerized environment.
Among the many rental service centers, the majority adopted a great variety of manual information systems for management activities most of which are single-file systems. This single file system does not offer opportunities for easy manipulation of data to provide managers insight into transaction reports such as rapid statistics for operation analysis, it does not provide instant access to information for controlling and directing the firm. At this point, we can see that the world of rental service business lacks conclusion data in the relative effectiveness of manual information systems versus computerized information systems.
Different rental service centers at various levels of activities with different critical levels will agree that stress, confusion, and errors increase with the increase in the volume of information as the transaction activities rise, and there is a great point where manual information systems will not operate successfully.
In this respect, a computerized rental service management information system has been developed to provide BRAHAM RENTALS with consistent, comprehensive, and reasonable accurate information for planning directly and controlling the activities for which they are responsible and for making timely and effective decisions.
1.1 STATEMENT OF THE PROBLEM
There are problems faced by the management of BRAHAM RENTALS, this problem can be attributed to the fact that they use manual information processing in their activities. These problems include:
* Errors and inaccuracy since all computations are done manually.
* Updating activities are time-consuming very poor and lacks accuracy.
* Lack of adequate information for decision-making.
* Inconsistency and redundancy are often encountered in the information processing system for the generation of management information.
* Processing of information is usually time-consuming and most times with undesired out.
This project work is prompted by the problems of Braham Rentals to find a lasting solution to these problems.
1.2 PURPOSE OF THE STUDY
The purpose of this study is to design a computerized information system that will replace the manual procedures of carrying out operations in the existing management information system of BRAHAM RENTAL SERVICES.
The designed system will be able to:-
1. Make entries of all transactions made.
2. Make necessary equals of relevant information about all the transactions made between the firm and the client.
3. Produce reports for managerial use to make good plans, Direct and control the activities in the firm as well as. Taking effective decisions to suit any decision.
1.3 AIMS AND OBJECTIVES
The aims and objectives of this project are to design a computerized rental services management information system for BRAHAM RENTAL SERVICES that will aid in the following:
* To reduce the average response time to management inquiries concerning transaction status.
* To produce timely accurate and up-to-date reports for management purposes.
* To aid the administration and management to eliminate avoidable inefficiency.
* Finally to explore all capacities of computers in the area of speed, efficiency, and security of data.
1.4 SCOPE OF THE STUDY
The scope of this covers the normal operational procedures of data processing and information about all rental transactions made on BRAHAM RENTAL SERVICES. The project scope extends from the point of customers booking items to the point these items are leased.
1.5 LIMITATION OF THE STUDY
This work is limited to the application of a computerized information management system in BRAHAM RENTAL SERVICES. However, during this project work, there are factors militated against my carrying out of this work. they include:-
* lack of time
* High cost of production
* lack of adequate research materials.
Some assumptions made while carrying out this work was that the data I collected from BRAHAM RENTAL SERVICES and some rental services centers was accurate and valid due to their maximum co-operation and interest with regards to the study concerned.
1.7 DEFINITION OF TERMS
Some technical terms have been used in this work and the whole system will be meaningless if the terms are not explicitly explained.
Data: These are facts and figures which are examined to produce information.
File: this is a collection or group of related records.
Flowchart: this is a system analysis tool that provides a graphical presentation of a sequence to represent the operation.
Information: This refers to data that have been processed in such a way as to be useful to the recipient.
Transaction: this refers to business carried out between people, usually buying and selling goods and services.
Record: this is a written account of something that is kept so that it can be looked at and used in the future. It is also a set of related fields in a given system.
Report: information reaches managers from the M.L.A by a virility of analysis statistics statement etc. which ear generally be referred to as reports.
Rentals: This is the act of making a payment; usually an amount fixed by contact made by a person or agency at specified intervals, in return for the right to occupy or use the property of that person or agency.
Services: this refers to a business whose work involves doing something for customers and not producing or buying and selling goods.
System: A system is a network of the interrelated part of procedures that the joined together to efficiently accomplish a goal.
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